This policy applies to all MAD Design brands, including EcoSmart Fire, Blinde Design, Heatscope and e-NRG.

1. Who we are

This Cookie Policy explains how MAD Design Australia Pty Ltd uses cookies and similar technologies on this website and related online services when they are accessed from Australia.

In this Cookie Policy, “we”, “us” and “our” refer to MAD Design Australia Pty Ltd, as identified in the Privacy Policy and Terms & Conditions for this website.

This Cookie Policy should be read together with our Privacy Policy and Terms & Conditions, which explain how we handle personal information and how you may use this site.

2. What cookies and similar technologies are

Cookies are small text files that are stored on your device when you visit a website. They are used to make websites work, to keep them secure, to remember your preferences, and to help website operators understand how their sites are used.

We may also use similar technologies, including local storage, session storage, pixels, web beacons, scripts and SDKs. In this Cookie Policy, these are referred to collectively as “cookies” unless a distinction is needed.

3. How we classify cookies

Cookies and similar technologies used on this site may include:

Strictly necessary cookies

These are essential for the operation of the site and related services, such as logging in, maintaining a shopping basket, processing transactions, remembering security settings or submitting forms.

Preference or functionality cookies

These remember choices you make, such as language, region or display preferences, and provide enhanced site features.

Analytics and performance cookies

These help us understand how visitors use the site, which pages are popular, and where technical issues arise. They help us improve site performance, content and user experience.

Advertising and social media cookies

These may be set by advertising partners, social media platforms or similar providers to support advertising, campaign measurement, audience building, remarketing or content sharing.

4. Cookies used on this site

The specific cookies used on this site may change over time as our website, integrations and services change. We maintain a current cookie list through a cookie settings tool, cookie banner or similar mechanism.

For each cookie or similar technology, we aim to provide:

  • the cookie name or identifier;
  • its category;
  • who sets it, whether us or a named third party;
  • its purpose in plain language; and
  • its retention period or duration.

Typical examples may include session cookies for account login, basket cookies, functionality cookies for storing preferences, analytics cookies for website measurement, and advertising or social media cookies where third-party tools or content are used.

5. How we provide notice and choice

Where cookies or similar technologies collect personal information, or are used for analytics, personalisation or similar tracking purposes, we provide notice and choice through a cookie banner, privacy notice, cookie settings tool or similar mechanism.

We obtain your consent before using cookies for advertising, remarketing or other third-party tracking, and before using cookies that involve more sensitive categories of information. This consent is obtained before those cookies are set, not afterwards.

For other cookies, you may be able to:

  • manage cookie preferences through our cookie settings or similar tool;
  • adjust your browser settings to block or delete cookies; and
  • use any privacy choices made available through the site.

Strictly necessary cookies may remain active because they are required for the operation of the site or a service you request.

6. Third-party cookies and overseas disclosures

Some cookies and similar technologies on this site may be set by third parties whose services, tools or content are used on our site. This can include analytics providers, advertising networks, social media platforms and embedded media providers.

These third parties may collect information about your interactions with our site and, in some cases, about your activity across different sites or services over time. In some circumstances, information collected through these technologies may be disclosed to third-party providers located outside Australia.

Where personal information is disclosed overseas through the use of cookies or similar technologies, more information about those disclosures, and the countries or regions involved where appropriate, is set out in our Privacy Policy.

7. Managing cookies in your browser

Most web browsers allow you to view, delete and block cookies. Browser settings can give you additional control over how cookies are handled on your device.

Blocking or deleting cookies may affect the functionality of some parts of the site. For that reason, browser controls are best used together with any cookie settings or privacy choices tools available on the site.

8. Cookies and personal information

Some information collected through cookies and similar technologies may constitute personal information under Australian privacy law, particularly where it can be linked to an identified individual or an individual who is reasonably identifiable.

Where cookies involve personal information, that information is handled in accordance with our Privacy Policy and applicable law, including the Australian Privacy Principles. This includes information about how we collect, use, disclose and protect personal information, and how you may contact us or make a privacy complaint.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to our site, our service providers, applicable law or our data practices. When we do, we will update the relevant date shown at the top of the Policy.

Where appropriate, we may also provide additional notice, such as updating a banner, notice or settings tool on the site.

10. Contact

If you have any questions about this Cookie Policy or our use of cookies and similar technologies, please use the contact details set out in our Privacy Policy or on the contact page for this site.